Privacy Policy

Cookies & Privacy Policy

Last updated: July 4th, 2024


WeTaskly values your privacy and is committed to safeguarding your personal data. This privacy notice explains how we handle your personal information when you visit our website, use our software as a customer or practitioner, or engage with us on social media. It also outlines your privacy rights and the protections provided by law.

This notice aims to inform you about how WeTaskly collects and processes your personal data as either a customer or a services professional using our web application service. This includes data you provide when requesting or performing a service, registering and using our service, subscribing to our newsletters, attending events, interacting on social media, or participating in surveys and competitions. Please note that our service is not intended for children, and we do not knowingly collect data from children.

Please read this privacy notice alongside any other notices or fair processing notices we may provide on specific occasions when collecting or processing your personal data. This notice complements those documents and does not override them. If you are a services professional, you will also receive a copy of our staff and contractor privacy notice.

WeTaskly acts as the controller responsible for your personal data ("we", "us", or "our" in this notice).

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on these links or enabling connections may allow third parties to collect or share data about you. We lack control over these third-party sites and do not oversee their privacy practices. We encourage you to review the privacy notices of every website you visit or app you use when leaving our site.

Data We Collect

Personal data refers to any information that can identify an individual. It does not include anonymous data where identity has been removed. We may collect, use, store, and transfer various types of personal data, grouped as follows:

  • Identity Data: Includes name, username, title, and gender.

  • Contact Data: Includes addresses, email addresses, and phone numbers.

  • Financial Data: Includes payment details and bank account information (if applicable to practitioners).

  • Transaction Data: Details of payments and services/products purchased.

  • Technical Data: Includes IP addresses, login data, browser type, and other technical information.

  • Profile Data: Includes usernames, passwords, preferences, feedback, and survey responses.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Marketing and Communications Data: Your choices regarding receiving marketing from us and third parties.

We also collect aggregated data for statistical or demographic analysis, which does not directly identify you.

Children's Privacy

Our service is not directed at children, and we do not knowingly collect personal data from children.

If You Fail to Provide Personal Data

If we need to collect personal data by law or under a contract, and you fail to provide it, we may not be able to fulfill our contractual obligations. In such cases, we will notify you accordingly.

How Your Personal Data Is Collected

We collect data from you through various methods, including:

  • Direct interactions: When you fill out forms, correspond with us, or use our services.

  • Automated technologies: Through cookies, server logs, and similar technologies.

  • Third-party sources: From analytics providers, payment and delivery services, and publicly available sources.

How We Use Your Personal Data

We will only use your personal data when legally permitted. This includes:

  • Fulfilling contracts with you.

  • Serving our legitimate interests and those of third parties.

  • Complying with legal or regulatory obligations.

We do not typically rely on consent as a basis for processing personal data, except for specific circumstances like marketing communications.

Purposes of Data Use

We use your data for various purposes, including:

  • Registering you as a customer or services professional.

  • Processing and delivering orders or services.

  • Managing our relationship with you.

  • Administering contests, surveys, or promotions.

  • Improving our website, products, and services.

Marketing

We may use your data for marketing purposes, ensuring you have choices regarding how your data is used for marketing and advertising.

Cookies

Our website uses cookies to enhance user experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

Change of Purpose

We will utilize your personal data solely for the purposes originally collected, except when reasonably necessary for a compatible alternative purpose. You will be informed in case such changes are made.

Disclosure of Your Personal Data

We may share your personal data with certain third parties for specific purposes, ensuring they treat your data securely and in accordance with the law.

Data Security

We implement security measures to protect your personal data from unauthorized access, use, or disclosure.

Data Retention

We keep your personal data only for as long as needed to achieve the purposes for which it was collected.

Your Rights

You have rights under data protection laws, including the right to access, correct, or delete your personal data. You can exercise these rights by contacting us.